Refund policy – Stoney River Soap
NOTICE 🌻Our shop is located at 107 South Main Street, Westfield, Wi. 🏃‍♀️ Stop by and see us if you are in town: we love meeting our customers in person!! We are usually at the shop Monday-Friday from 10 am to 4:30 pm, and Saturday usually 10-1, but best to call or text before you stop by, to make sure we are around. 608.697.8480 📩 EMAIL ADDRESS: info@stoney-river.com 🌱 Thanks! 🌻
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NOTICE 🌻Our shop is located at 107 South Main Street, Westfield, Wi. 🏃‍♀️ Stop by and see us if you are in town: we love meeting our customers in person!! We are usually at the shop Monday-Friday from 10 am to 4:30 pm, and Saturday usually 10-1, but best to call or text before you stop by, to make sure we are around. 608.697.8480 📩 EMAIL ADDRESS: info@stoney-river.com 🌱 Thanks! 🌻
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Refund policy

Returns

 We do not accept returns.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@stoney-river.com with photos of the damaged products and we will see what we can work out. If the damage was caused by the post office or UPS, please file a claim with the post office or UPS.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.